Requirement for Operations Support Consultant – Capegemini
Requirement for Operations Support Consultant – CC India
Job description:
The Analyst will be responsible for preparing dashboard on a monthly basis. Analyst will report to the Director- CC India Right shore unit
Manage and operate the CC India dashboard reporting process
Communicate with team -contact to gather together data required for the dashboard
Produce reports /updates (in ppt format) using dataset in accordance with monthly timescales
Carry out additional ad-hoc analysis on data if required by CC India management team
Communicate feedback/issues with CC India Dashboard process to the management team
Support the local resource tagging activities for CC India.
Continuously monitor progress of individual SLA’s /SOW’s that were previously agreed with stakeholders and local management team
Relevant experience
Prior exposure & good know how about the CG l service lines or Sectors
Some experience in handling and understanding data, metrics, KPIs and management information
Mandatory
Minimum 2-3 years experience working as part of a Project Office in a large global IT organisation in reporting
Background in Data Centres, Service Desk, etc.
Outstanding analytical and analysis capabilities
Excellent working knowledge of Microsoft Office toolset especially MS Excel and MS PowerPoint
Job Location: Mumbai
Only short listed candidates will be called for interview.
- Employees are requested to upload the resume on referral portal.
- Only uploaded resumes on the referral portal will be considered as referrals and employees would be eligible for
the referral bonus subject to successful selection and other terms and conditions explicitly mentioned in the policy.
- Associates should also send across uploaded resumes to Piyali ghosh at piyali.ghosh@capgemini.com
Note:
- Kindly ensure that you upload the profile on the referral portal to become eligible for the referral bonus.
- The Resumes uploaded on the portal would be valid for a period of 6 months.
To Refer online, log onto http://tsoser.in.capgemini.com/ This would help us to process your referral bonus.
For any queries, please mail to Hemangi Gaikwad at hemangi.gaikwad@capgemini.com
Job description:
The Analyst will be responsible for preparing dashboard on a monthly basis. Analyst will report to the Director- CC India Right shore unit
Manage and operate the CC India dashboard reporting process
Communicate with team -contact to gather together data required for the dashboard
Produce reports /updates (in ppt format) using dataset in accordance with monthly timescales
Carry out additional ad-hoc analysis on data if required by CC India management team
Communicate feedback/issues with CC India Dashboard process to the management team
Support the local resource tagging activities for CC India.
Continuously monitor progress of individual SLA’s /SOW’s that were previously agreed with stakeholders and local management team
Relevant experience
Prior exposure & good know how about the CG l service lines or Sectors
Some experience in handling and understanding data, metrics, KPIs and management information
Mandatory
Minimum 2-3 years experience working as part of a Project Office in a large global IT organisation in reporting
Background in Data Centres, Service Desk, etc.
Outstanding analytical and analysis capabilities
Excellent working knowledge of Microsoft Office toolset especially MS Excel and MS PowerPoint
Job Location: Mumbai
Only short listed candidates will be called for interview.
- Employees are requested to upload the resume on referral portal.
- Only uploaded resumes on the referral portal will be considered as referrals and employees would be eligible for
the referral bonus subject to successful selection and other terms and conditions explicitly mentioned in the policy.
- Associates should also send across uploaded resumes to Piyali ghosh at piyali.ghosh@capgemini.com
Note:
- Kindly ensure that you upload the profile on the referral portal to become eligible for the referral bonus.
- The Resumes uploaded on the portal would be valid for a period of 6 months.
To Refer online, log onto http://tsoser.in.capgemini.com/ This would help us to process your referral bonus.
For any queries, please mail to Hemangi Gaikwad at hemangi.gaikwad@capgemini.com
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